Samsung halts production of Galaxy Note 7

Samsung halts production of Galaxy Note 7

Samsung has halted production of its popular Galaxy Note 7 smartphone after reports of overheating and battery catching fire. Samsung issued recall after there were reports about battery issue and asked people to return their smartphones for replacement with newer units. However, the newer units have also been reported to face similar issues. As per South Korea-based Yonhap News Agency, Samsung has stopped production of Galaxy Note 7 units.

The company issued statement asking customers in United States and many other countries to return their smartphones for replacement. Samsung also offered refund to customers who wanted to buy another phone instead of Galaxy Note 7.

Samsung launched Galaxy Note 7 in August and witnessed tremendous market response. The smartphone was considered as a major support for Samsung which has been facing tough competition in high-end smartphone segment.

Last month, Samsung issued a global recall for Galaxy Note 7. Samsung informed that more than 50% of customers have returned their smartphones. Nearly 90 percent of customers wanted a replacement and just 10 percent asked for a refund.

Verizon announced that it won’t offer replacement of Samsung Galaxy Note 7. The company informed, “Samsung is working with the Consumer Product Safety Commission to investigate the safety of replacement Samsung Galaxy Note7 smartphones. While the investigation is underway, Verizon is suspending the exchange of replacement Note7 smartphones.”

T-Mobile, AT&T and other carriers have already announced their plans to stop replacements of Galaxy Note 7.


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